Source: Actionstep
Actionstep, a provider of cloud-based law firm management software supporting nearly 5,000 law firms globally, including approximately 2,000 in North America, has established a dedicated AI Center of Excellence, incorporating AI expertise, AI best practices for law firm management and a future-focused roadmap with AI functionality woven throughout. Driven by direct law firm feedback and insights from surveying the midsize market, this roadmap addresses the challenge firms face in effectively adopting and leveraging AI to improve how they practice law, run their business, or better serve clients. Actionstep has been building out its’ AI expertise to also address law firm concerns about workflow interruptions, data security, and governance of the quality of work produced using disconnected AI and automation tools.
“Our product strategy aligns with what truly matters to our customers and how mid-market law is evolving, especially as it relates to artificial intelligence,” shared Triona Buckley, Chief Product Officer, Actionstep. “Law firms are still finding the ROI of AI hard to decipher and while the market is saturated with standalone GenAI tools focused on streamlining content production and review tasks, AI focused on supporting the management, operations and business of midsize law is only just now emerging. Our plans for incorporating AI functionality into our platform will help legal and management staff leverage AI securely and seamlessly to manage both the business and legal side of law firms.”
“As we talk with our clients about their AI journey, there’s a growing interest in intuitive automation and AI technology that really supports a law firm’s workflows and adapts to how certain roles work. AI should enhance human performance, not replace it. While Generative AI has its place, we are seeing a real desire to leverage task oriented, Agentic AI, combined with more intuitive automations, to better manage the day-to-day business and practice of law,” adds Buckley.
Read the full article: https://www.actionstep.com/actionstep-establishes-ai-center-of-excellence-helping-midsize-law-firms-leverage-ai-for-the-management-of-law/
