Source: LegalDive by Jitendra Gupta
Turning adoption into a game, running AI behind the scenes and using process mining will help you get enough people to use AI tools that you can learn whether they’re helping your operations.
Jitendra Gupta is director of Ops Decision Science at Wolters Kluwer. Views are the author’s own.
A lot has already been written about how companies can build, mature and benefit from artificial intelligence. But once a corporate legal department has implemented AI — a process that includes getting buy-in from the top and building trust from below — its work isn’t done. Instead, legal teams need to be able to ensure the AI they’ve implemented is effective. With that in mind, let’s dive into three ways to test your AI’s effectiveness:
- Gamify adoption
- Run AI behind the scenes
- Use process mining software
Read full article: https://www.legaldive.com/news/3-tests-ai-effectiveness-genai-legal-tech-wolters-kluwer/696707/
