16-17 June 2027 – London, InterContinental O2 | Magazine

LegalTech Diaries Volume 16

Ingrid Van de Pol-Mensing

Principal AI Solutions Evangelist
Opus 2

LegalTech Diaries Volume 16

Ingrid Van de Pol-Mensing

Principal AI Solutions Evangelist
Opus 2

The legal profession talks a lot about AI, but much less about what makes AI defensible in the context of litigation, where every assertion needs to withstand scrutiny from opposing counsel and the court. What does “defensible AI” actually mean in practice, and where do you see the biggest gap between how lawyers think about defensibility and how the technology currently operates?

Well, defensibility in litigation means something more specific than it does in most other professional contexts.  As you rightfully mention, there is hyper focus on it: every assertion made must be capable of withstanding challenge from opposing counsel and the court. When AI is part of the process that produced those assertions, the challenge extends to the methodology itself, not just the conclusion.

In practice, defensible AI in litigation requires three things. First, source traceability: every statement made must point back to a specific passage in a specific document that a human can locate and verify. Second, process reproducibility: the same methodology must have been applied consistently across the entire document set, in a way that can be explained and demonstrated if the review is challenged. Third, human oversight accountability: a qualified attorney must have made the ultimate judgement on outputs that matter.

Many lawyers still think of defensibility in the context of AI as a disclosure question. They only care about whether they need to tell opposing counsel or the court that AI was used. In my opinion this is the wrong frame. Defensibility is about methodology, not disclosure. The practical implication is that lawyers need to be able to answer: what system was used, what it was asked to do, how its outputs were reviewed, and by whom. Well-built legal specific technology tools should accommodate for this. 

But enthusiasm has to be grounded in ROI, and when you do the honest accounting on drafting efficiency, the numbers consistently favour starting from a trusted, expertly-crafted precedent paired with a deterministic approach to drafting. The comparison that matters isn’t “AI output vs. a blank page” – it’s “AI output including all downstream review, supervision, and error-correction time” vs. “a logic-driven automation built on solid precedent.” When you run that calculation, the deterministic, precedent-first approach wins. Every time a lawyer has to interrogate an AI-generated clause they didn’t author, you’re paying a tax. That tax compounds across a large practice.
So the question we’d put to firm leaders isn’t “are you pro-AI or anti-AI?” It’s “where in the workflow does AI actually move the needle on ROI, and where does it just move the risk around?”

The disputes lifecycle involves multiple parties, jurisdictions and procedural rules, and the stakes of getting something wrong can be measured in millions. That makes litigation one of the hardest environments in which to deploy AI at scale. Looking ahead, where do you see AI having the most transformative impact on disputes work over the next two to three years, and where will human judgment remain irreplaceable for longer than people expect?

I expect to see the most transformative impact on disputes work in the pre-trial phase, and it is already underway. Document review, chronology building, and e-discovery are being compressed. AI-assisted review will soon no longer be a differentiator. Another area that is developing rapidly – and where Opus 2 also focuses – is cross-border and multilingual matters. For example, real-time translation has historically been a significant cost burden in multi-jurisdictional disputes. We can expect to see that burden being lessened through AI-driven technology.

A bit further down the road I expect AI to model likely dispute outcome ranges and identify at what point litigation ceases to be economically rational. This directly improves the most consequential decisions: do I advise starting litigation and whether and when to settle. Clients have always been asking for these analyses – preferably at the very start of the engagement. It has always been difficult for lawyers to make such judgement calls early on and it’s often based on the experience of the partner involved. Hopefully, this can soon be complemented by data-driven analyses. 

In regards to your question of where human judgement will remain irreplaceable: trial work is the clearest answer, that is the human touch. In addition, strategic judgment in novel situations will also remain human territory for a while longer. AI is good at pattern recognition across settled fact patterns. It is today less capable when the legal framework is unsettled, when the facts are genuinely ambiguous, or when the outcome depends on anticipating how a specific counterparty or court will behave. 

Maintenance is particularly hard in self-serve models because firms often depend on a small group of motivated individuals working on the automation alongside other work. Over time, priorities shift or key people move on; which is how good projects become shelfware.

The managed service model is designed to solve this problem. At Clarilis, maintaining and improving automations is our team’s core job, not something managed around other responsibilities. That gives firms continuity, specialist expertise and confidence that the automation will stay aligned with current practices – which is ultimately what drives long-term adoption.

One of the less discussed aspects of AI in litigation is the asymmetry it can create between parties. A well-resourced team using sophisticated AI tools to analyse a case can surface insights and inconsistencies far faster than an opponent working manually. Do you see AI as a leveller that ultimately makes disputes fairer, or does it risk widening the gap between those who can afford the best technology and those who cannot?

AI is definitively a leveller in litigation, and the economics make this case clearly. The historical asymmetry in disputes was not primarily about access to information but about access to labour. A well-resourced party could deploy thirty associates to review a million documents. A smaller firm or a less well-funded client could not. That gap was expensive to close because the only way to close it was headcount, and good lawyers are not cheap. 

AI breaks that equation structurally. The cost of processing a million documents with AI is a fraction of the cost of having associates do it manually and it is a fraction that does not scale with document volume the way human labour does. The concern about AI widening the gap, that only the largest firms will access the best tools, misunderstands how legal technology is priced. Enterprise legal AI is sold as a subscription, often with a usage-based component.

A more pragmatic path is to scale AI capability through existing, proven vendors rather than trying to build that strategic vision top-down before they’ve earned the confidence to do so. This is faster, lower-risk, and lets the evidence accumulate in a way that can actually inform bigger decisions later.

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